Very disappointed with battery charging time no where on any information did it tell it takes so long see your reply .
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KIWI design
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John Hartles
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John Hartles
Charger only will charge quest 3 battery not the battery in the head band i have left it on overnight and it remains on 25%
KIWI design
We apologize once again for the inconvenience you've experienced.
As for the charging issue of your SPC Battery Strap, we asked our engineers and we'll give you a more official explanation.
We tested the charging effect in the development of both products.
Firstly, the magnetic cable on the cradle will prioritise power to the Quest 3 and after about 3 hours the Quest 3 will be charged to 90%-100%, then, due to the lower power transfer from the magnetic cable, you will need to wait 1-2 hours for the current from the cradle to be transferred to the SPC Battery Head Strap.
Secondly, after another 5 hours or so, your SPC Battery Strap will be fully charged. So, in our testing, it almost took 10 hours to charge both the Quest 3 and the SPC Battery Head Strap using the cradle.
If you use Stand to charge only Quest 3, then the charging time is around 2.5-3 hours.
If you use Stand to charge only the SPC Battery Strap, it takes 5-5.5 hours to fully charge.
If you use a USB-C cable to charge your SPC Battery Strap, then the charging time is in the range of 3-3.5 hours.
Of course, we also tested charging the Stand using a higher-powered cable, and in that case the Stand fully charged the Quest 3 and SPC Battery Head Strap a little bit faster, so you'll want to fully charge the SPC Battery Head Strap even faster, and we'd recommend that you use a 60w or above charger and a 45w or above USB-C to C cable.
Actually, we'd like to make a common sense statement that charging slowly will help extend the life of your battery cells.
Hope the steps work and looking forward to your reply. We appreciate your understanding in this matter.
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